Terms and Conditions

Introduction

These Terms and Conditions outline the rules and regulations for using our e-commerce site, Carveoza, available at https://carveoza.com. By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Please read them carefully before making any purchases or using any features of the site.

Acceptance of Terms

By accessing, browsing, or using this website in any manner, including but not limited to creating an account, viewing products, or placing an order, you agree to comply with and be bound by these Terms and Conditions, as well as any additional policies referenced on this site, including our Privacy Policy and Cookie Policy.

If you do not agree with any part of these Terms and Conditions, you must not use this website or proceed with any purchase.

Eligibility

To make purchases on Carveoza, you must be at least 18 years old or have valid permission from a legal guardian. By placing an order, you represent and warrant that:

• You are at least 18 years of age; or
• You have obtained consent from a parent or legal guardian to use this site and complete transactions; and
• You are capable of entering into a legally binding contract under applicable law.

We reserve the right to request proof of age or guardian consent where we reasonably believe it is required.

Product Information

We strive to ensure that all product descriptions, specifications, pricing, availability information, and images displayed on Carveoza are accurate and up to date. This includes details for car audio systems, interior gadgets, exterior enhancements, and maintenance tools.

However, we do not warrant that such information is error-free, complete, or current at all times. Product colours, finishes, and details may appear differently depending on your device or screen settings. We reserve the right to correct any errors, inaccuracies, or omissions, and to update or change information at any time without prior notice, including after an order has been submitted, where permitted by law.

Ordering Process

All orders placed through our website are treated as offers to purchase products in accordance with these Terms and Conditions. An order is considered received when you complete the checkout process and we issue an order confirmation.

Orders placed through Carveoza are subject to acceptance and product availability. We reserve the right, at our sole discretion, to refuse or cancel any order for reasons including, but not limited to:

• Product unavailability or low stock levels;
• Errors in pricing, product information, or promotion details;
• Suspicion of fraudulent or unauthorised activity; or
• Incorrect billing or shipping information provided.

If your order is refused or cancelled after payment has been processed, we will provide a refund using the original payment method, to the extent permitted by law.

Payment Terms

All payments for orders placed on Carveoza must be made using the payment methods specified at checkout. By providing payment details, you represent and warrant that you are authorised to use the nominated payment method.

Unless otherwise noted, all prices displayed on this website are in Australian dollars (AUD) and include Goods and Services Tax (GST) applicable in Australia. Additional charges, such as shipping fees or optional services, will be clearly displayed at checkout before you confirm your order.

We reserve the right to change prices or payment methods at any time without prior notice. Changes will not affect orders that have already been accepted and confirmed, except where a pricing error has occurred and correction is permitted by law.

Shipping and Delivery

Shipping options, estimated delivery timeframes, and applicable charges will be presented to you during the checkout process. Delivery estimates are provided for guidance only and are not guaranteed. Actual delivery times may vary depending on factors such as carrier operations, destination, and order volume.

Delays may occur due to circumstances beyond our control, including but not limited to carrier delays, adverse weather, public holidays, customs or border processing, or other logistical disruptions. While we will take reasonable steps to assist in resolving delivery issues, we are not liable for delays outside our reasonable control.

Returns and Exchanges

Our returns and exchanges policy provides clear guidelines for customers wishing to return or exchange products purchased through Carveoza. Eligibility for returns or exchanges may depend on factors such as product condition, time since purchase, and statutory rights under Australian consumer law.

Before initiating a return or exchange, please ensure that you review our dedicated returns information, which is designed to help you understand applicable timeframes, conditions, and processes. Where required by law, you may be entitled to a repair, replacement, or refund for major failures, and compensation for any other reasonably foreseeable loss or damage.

Warranty and Liability

Manufacturer warranties, where offered, will apply to products as specified by the relevant manufacturer or supplier. Any warranty details provided on our website are summaries only, and the full terms of the manufacturer warranty will govern your rights and remedies.

To the maximum extent permitted by law, our liability in connection with your use of this website or purchase of products is limited to the remedies expressly set out in these Terms and Conditions or as required under the Australian Consumer Law or other applicable legislation.

Nothing in these Terms and Conditions is intended to exclude, restrict, or modify any consumer guarantees or rights that cannot be excluded under Australian law.

Intellectual Property

All content on this website, including but not limited to text, product descriptions, images, graphics, logos, icons, audiovisual materials, and layout, is the property of Carveoza or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may access and view the content solely for personal, non-commercial use related to browsing and purchasing products from Carveoza. You must not reproduce, distribute, modify, transmit, display, perform, publish, license, create derivative works from, or use any content in any manner that infringes our intellectual property rights or those of our licensors.

User Responsibilities

When using Carveoza, you agree to act responsibly and lawfully. Without limiting the generality of the foregoing, you agree that you will not:

• Misuse the website, including by introducing viruses, malware, or other harmful technologies;
• Attempt to gain unauthorised access to any part of the website, user accounts, or related systems;
• Interfere with or disrupt the security, integrity, or performance of the website or its underlying infrastructure;
• Infringe upon or violate any intellectual property or proprietary rights of Carveoza or any third party; or
• Use the website for any unlawful or prohibited purpose.

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Governing Law and Changes

These Terms and Conditions are governed by the laws of Australia. By using this website, you submit to the non-exclusive jurisdiction of the courts of Australia and any courts that may hear appeals from those courts in respect of any proceedings arising out of or in connection with these Terms and Conditions.

We reserve the right to change, modify, or update these Terms and Conditions at any time without prior notice. Any changes will take effect from the date they are published on this page. Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms and Conditions.

If you have questions about these Terms and Conditions, you may contact us via the details provided on our Contact Us page.